RETURNS AND REFUND POLICY

We want you to be happy with your artwork. We absolutely guarantee your satisfaction and that your order will arrive in perfect condition and will match the specifications on our website.

In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavour to replace the artwork, free of cost.

If you change your mind about your artwork, we will consider returns on a case-by-case basis, as artworks have to be made specifically for your order. This does not affect our statutory rights under Distance Selling Regulations.

Artwork must be sent back by tracked delivery in its original packaging or packaged securely and is your responsibility until it arrives.  

Unfortunately commissioned pieces cannot be returned.